Report a maintenance issue

If you are a tenant in one of our managed properties, there are many ways you can report maintenance issues to us.
Report Issue


In the event of an emergency, outside of our office hours, please contact our emergency out of hours number that was provided to you as part of your check-in pack. We will endeavor to attend to emergency issues as soon as possible.

Please Note: If you report an emergency and a contractor is instructed to address an issue that is not considered, you may be liable for additional costs incurred.

General Maintenance

General Maintenance can be reported via telephone using our office number during working hours, or via our online maintenance reporting system.

Please be as descriptive as possible and always provide a photo of the problem when you can.

Thank you for your enquiry

Your message has been emailed to us, we will get back to you as soon as possible.

Please check you have entered all details correctly:

By ticking this box you are consenting to ourselves or an assigned contractor to access your property using our management keys to address reported maintenance as soon as possible.

Upload files and media

You can upload files and media to accompany the above form to help us with your enquiry.

Alternatively you can email us at

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